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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder cPanel (0)
cPanel access, cPanel statistics, addon domains, parked domains, cPanel mail configuration etc.
Folder Dedicated Server Issues (0)
Specific KB articles in help of customers on dedicated servers
Folder Domains & DNS (2)
DNS and domain name management, Private DNSes, Domain name problems, Domain name transfers etc.
Folder Emails & MX (0)
Email account management, email sending and receiving, spam etc.
Folder FTP Issues (3)
FTP accounts management, Upload and download via FTP. Possible FTP problems - tips and tricks.
Folder mySQL & phpMyAdmin (0)
Issues regarding mysql databases or phpMyAdmin software.
Folder Plesk Panel (0)
Plesk access, Plesk statistics, adding domains, subdomains, Plesk mail configuration etc.
Folder Portal & Billing (0)
This section includes problems related to payments and billing.
Folder Scripting Issues (0)
Articles about installing, configuring and upgrading Joomla, osCommerce, and other applications

Most Popular Articles

Article Which directory do I upload my content to?
Upon logging into your account, you'll notice several directories which are created automatically. If you are using a plesk server, the following...
Views: 49
Article How long does it take for nameserver changes to take effect?
Once you make a change to your domain's nameservers, it can take anywhere from a few minutes up to several days for the change to take effect. This...
Views: 45
Article What is my FTP Username and Password?
Many users start off uploading their sites immedietly upon registering. Your welcome email from us should have contained your FTP login info. In...
Views: 32
Article What is the address that I use to connect to the FTP for my domain?
The server used to connect is based on a per domain basis. The address typically is: ftp://mydomain.com
Views: 31
Article I already have a domain, what are your nameservers?
If you already have a domain and you recently purchased hosting from us, you'll need to change your nameservers to us as soon as possible. For...
Views: 31

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